Delete Your Account
Last updated: February 2025
We're sorry to see you go. If you'd like to delete your StillHere account and all associated data, here's how.
How to Request Account Deletion
Send an email to hello@joinstillhere.com with the subject line "Account Deletion Request" and include the email address associated with your StillHere account.
We'll process your request and confirm deletion within 30 days.
Ready to delete your account? Send us an email and we'll take care of it.
Request Account DeletionWhat Gets Deleted
When you delete your account, we permanently remove the following data:
- Your account profile (name, email address)
- Your check-in history
- Your circle and all watcher connections
- Your push notification tokens
- Any active invite codes you've created
- Incident and notification history
What Happens to Your Watchers
If you're an owner, your watchers will be removed from your circle and will no longer receive check-in alerts from you. They'll still be able to use StillHere for any other circles they belong to.
If you're a watcher, you'll be removed from any circles you're part of. The owners of those circles will be notified that you've left.
Subscriptions
Deleting your StillHere account does not automatically cancel your subscription. Subscriptions are managed through the Apple App Store or Google Play Store. To avoid being charged, please cancel your subscription in your device's app store settings before requesting account deletion.
- iPhone/iPad: Settings → [Your Name] → Subscriptions → StillHere → Cancel Subscription
- Android: Google Play Store → Menu → Subscriptions → StillHere → Cancel Subscription
Questions?
If you have any questions about account deletion or your data, feel free to reach out: